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Privacy Policy
Introduction
Protecting client’s personal information is of paramount importance for any business or organisation. Data breaches, unauthorised access to confidential personal data and identity theft has significantly increased in today’s digital age. Nexia Levitt Kirson adopts comprehensive strategies to protect its clients’ personal information and demonstrates a commitment to upholding clients’ trust and safeguarding privacy.
Learn how we collect and process your personal data
Details of our firm:
Full name of legal entity: Nexia Levitt Kirson
Registered: South Africa
FSB License Number: 16170
Email address: reception@nlk.co.za
Physical address: Dalbergia on Forest Square, 11 Derby Place, Derby Downs Office Park, Westville, 3629
Postal address: PO Box 1930, Westville, 3630
Telephone number: 031 266 2250
We ensure that your personal information is secure, accurate and up to date. We would appreciate if you would promptly notify us should your personal information change by emailing us as reception@nlk.co.za.
What personal information do we collect from you
“Personal Information”: According to the Protection of Personal Information Act No. 4 of 2013 (“POPI Act”), ‘Personal Information’ is defined as ‘information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person.’
What is your personal information used for?
We only use your personal information once we receive your consent. We use your personal information to provide you with our exceptional, quality services and advice. We will always obtain your consent before we handover your personal information to any third parties and such third parties are obligated to protecting your personal information.
We understand that your personal information can sometimes change, as such, we promptly update any changes to your personal information once we receive your instructions to do so.
We do not distribute or sell your personal information as we only use your personal information for the purposes of rendering our services that you requested.
How long will we retain your personal information?
We maintain records of all transactions and client information for a minimum period of five (5) years. This ensures that necessary data is available for investigation by the relevant authorities if necessary.
How do we ensure that your personal information is protected?
Ensuring the protection of clients’ personal information is a critical responsibility that we have adopted. We embrace a multi-layered approach by combining administrative, technological and physical measures, such as:
1. Employee Training: Educating Employees on the significance of data protection and train them on security best practices, such as how to recognise phishing attempts, the importance of using strong passwords, and how to responsibly and securely use client information.
2. Data Backup: We implement regular backups of client information to ensure that it can be restored in the event of a system failure or breach.
3. Compliance with Data Protection Laws:We ensure compliance with relevant legislation such as the POPI Act and The Promotion of Access to Information Act (PAIA), Act No.2 of 2000.
4. Secure Physical Access: We restrict physical access to systems that store sensitive information to authorised personnel only. We also ensure that any physical records containing clients’ personal information are stored securely and are properly disposed of when no longer needed.
Your right to Access Personal Information
You have the right to access your personal information as well as amend, rectify or object to the gathering and processing of your personal information.
We always want our clients to be comfortable with the way we handle their personal information. If you are not satisfied with the way your personal information is requested, processed or discarded, you can lodge a complaint with the information Regulator at POPIAComplaints@inforegulator.org.za
Investigating a Security Breach and Preventative Measures
Protecting your personal information from a security breach is our highest priority. If there is a breach in your personal information, we will take swift action in informing you of the breach as well as identifying the breach, analysing its origin and implementing our preventative measures to protect your personal information from the wrong hands.
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